1. Five Things We Can Learn About Social Media From Charlie Sheen

    On its surface, it seems ridiculous. What could we possibly have to learn from a self-proclaimed cocaine addict, a possible wife abuser, and guy who waves a machete on his roof all wrapped into one?

    On a personal level, probably not much. But on a professional level, Charlie Sheen has really done something interesting with social media. And all without a Facebook page.

    Below we have one of the videos that started it all and had everyone asking, is he crazy? Has he lost it? Is he coked out? Or is he a genius?

    But after a while people stopped caring so much about what brought on this sudden outburst from the actor we’ve known so long, and started #winning, throwing a #fastball, and discovering their #tigerblood. The simple word “winning” has gone from a cool thing that might get you a few Facebook likes from friends to “Just scored the last jelly donut at work. #WINNING” and puts you in touch with the wave of millions of Charlie Sheen fans all stoked on their fortune, all part of the most twisted and accidental motivational campaign the internet’s ever seen. And even the ironists are taking part in the trend in Chuck Norris-Joke fashion, which is just as much absurd as it is peculiarly self-satisfying. Like Sheen says,

    “Admit it folks, the whole winning thing, you just feel better when you say it.”

    But how’s he doing it? First, the video went viral. But how do you sustain it? He took some cues from Conan O’Brien, creating his Team Sheen, and with a Twitter the world could get as much Charlie as their smartphone put out.

    No matter what’s behind the outing of Charlie Sheen’s new public game face–a hugely successful publicity stunt, a comedian that never was, whatever; as long as you’re #winning right?–there’s no doubt it’s been tremendously successful. So here are five things we can learn about social media from Charlie Sheen.

    ***********

    (1) Video, Video, Video.

    Here is the viral video that started it all (apologies, it wasn’t embeddable). We’re not recommending you do this–or anything else Sheen mentions in the video–with your business or with your self, but there’s something to be said for (1) standing out from your competition, (2) breaking the rules, (3) being fearless, (4) having crazy intense catch phrases rolling out of your mouth every five seconds.

    But that’s not all. Sheen also does live Ustream shows for his fans. It’s called Sheen’s Korner. Branding branding. Some of this stuff is really amazing writing, and we doubt it’s all Sheen. But after all, it is Charlie.

     

    (2) Twitter Is Powerful For Personalities

    This is the link to the official Charlie Sheen Twitter. It’ll speak for itself. But here we have a mind that millions of people want to get inside of, and Twitter is the perfect platform for that. Look at the extreme use of personality to drive people to this Twitter. And also, we’re cheating here, but another lesson—Never Understimate Humor. If people couldn’t laugh with Sheen (and remember Sheen is laughing too), they wouldn’t be following him.

    Just a few hours ago an article was published “revealing the secret” behind Charlie Sheen’s tweets. Surprise surprise, it’s not all him. But we can safely assume it’s mostly him, and he’s been using this to promote his “My Violent Torpedo of Truth/Defeat is Not An Option Show”. Want to talk ROI? Now here’s some tangible, monetary ROI.

    (3) There Are Some Important Considerations In Getting An Intern

    There’s been a big fuss recently about last week’s tweet from Charlie Sheen saying he’s looking for an intern. The particular fuss is that once people know that Sheen’s totally removed from his tweets, people will lose interest. They want the #warlock. So there’s some good discussion on what makes a good intern. Your scale of social media probably isn’t Sheen-sized, but if your business doesn’t depend solely on your personality (or even if it does), do some serious thinking about who your intern will be and how your intern will operate within your social media goals.

    (4) If People Like You, The Street Team Will Form Organically

    Not everyone is so lucky to have a last name that sounds a lot like “team”, but you can get creative. If you’ve stood out from your competitor’s in an important, bold, and assertive way, people will appreciate that and promote your distinction all on their own. Word of mouth is one thing, but if your breakfast taco is “twice the power of the normal taco”, the idea is so absurd and funny that people are likely to take it upon themselves to promote it how they can. We seem to be in an age that appreciates they hyperbolic, the exaggerated, the ridiculous. Capitalize on this and find your quirk. People will want to talk about you and promote you.

    (5) It Is, Always Has Been, and Always Will Be About People

    Sure, we can talk about online conversion and merchandising—Charlie Sheen is making big bucks off of all this. With catch phrases like “Dyin’s For Fools” and “I only know one speed–Go!”, who wouldn’t want a shirt that says that? But in the end, no one is stoked on Coca-Cola, or Disney World, or XYZ Donuts. People really follow people. So perhaps the most important lesson from all of this is, for better or worse, be a real person, be fearless, and be yourself.

    Oh and yeah, get an autotuner.


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  2. Neovia Social Media Podcast: Filtering the Noise

    This week we discuss our most least favorite thing to hear about social media: “I don’t care what you ate for lunch.” Which takes multiple forms, such as “I don’t care where you’re eating lunch.” So Kendra and I discuss signal versus noise in the social media sphere, including why you should care, and for lack of better way of saying it, how you can care efficiently. We discuss the various ways you can use filters in Facebook, Twitter, location-based applications like Foursquare, and feed readers. And what’s making us happy this week? Believe it or not, reading materials.

    [Links we mentioned]

    Twitter:

    [LISTEN]

    Listen here:

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    Download: Download this episode (right click and save)

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  3. Social Media Roundup 08.16.10, Facebook & Twitter

    Good Monday to you, everyone! We’ve rounded up some of the top stories in the social media world to help you stay up to speed with trends and developments that will enhance your online marketing strategy and experience.

    This week we bring you some stories and tips for the two most popular kids walking the social media hallways, Facebook and Twitter.

    Be on the lookout every week for news, tips from pros, reviews, emerging technology, and a whole bundle of thought-provoking articles on this ever-developing, exciting world of social media.

    Facebook

    How To Steal Your Competitor’s Fans on Facebook. What sounds like a dirty business comes down to showing the merit of your product over another via strategies entirely acceptable in the Facebook Guidelines.

    Facebook Geolocation Services Are Coming. Everyone had talked about it and now its closer than we thought. With Facebook’s ridiculously large membership, will you still be using FourSquare or TwitterPlaces? Find out.

    Facebook 101 For Business: Your Complete Guide. Herein lies the most thorough introductory guide to Facebook for business that we’ve come across. If you’re just stepping in or even may have missed a few basics, they’re all in here.

    Twitter

    HOW TO: Get tweetable moments from your presentations. Is your presentation worth tweeting about? This article incorporates some fascinating social psychology to determine how to get listeners and talking social about your presentations.

    15 Twitter Lists for C-Suite Executives. Twitter Lists are great ways to find a slew of tweets related to your position of profession of interest. From CEO lists to Techie lists, see what these lists can do for you.

    Why Using Twitter for Business Makes Cents: Twitter is obviously invaluable for its reach and potential for brand exposure. But here are five more fantastic reasons why you should be tweeting right now.

    Image courtesy www.editorsweblog.org

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  4. Social Media Roundup 6.30.10

    Apologies, everyone, for being a bit tardy this week. But, better late than never, we’ve rounded up some of the top stories in the social media world to help you stay up to speed with trends and developments that will enhance your online marketing strategy and experience.

    Be on the lookout every Monday for news, tips from pros, reviews, emerging technology, and a whole bundle of thought-provoking articles on this ever-developing, exciting world of social media.

    ***

    Should We Be On Twitter? Is Twitter right for you? Well, do you have something to talk about? Josh Klein elaborates on the best use of this potentially very powerful social media tool, and whether or not it will be useful to you.

    Small Business News: Selling Integrity. Social media is about building relationships. But there’s a right and a wrong way to do it. Small Business Trends talks about the best ways to establish yourself as a brand that people really “like”.

    Do SMBs on the Web Get More Sales? It’s what you want to know. Will using social media actually raise your sales? Small Business Trends brings you an interesting study with some encouraging graphs and discussion.

    How To: Use Social Media Lead Generation.51% of Facebook fans and 67% of Twitter followers said they were more likely to buy the brands they like on Facebook or follow on Twitter” How will you take advantage of this and up the amount of leads you generate?


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  5. Social Media Roundup 6.22.10

    Every week we round up some of the top stories in the social media world to help you stay up to speed with trends and developments that will enhance your online marketing strategy and experience. Be on the lookout for news, tips from pros, reviews, emerging technology, and a whole bundle of thought-provoking articles on this ever-developing, exciting world of social media.

    One Password To Rule Them All: If we have a million passwords, we can’t remember them. If we use the same passwords for multiple accounts, we risk the dangers of hacking. Landon Fraley reviews some popular password management tools so you’ll never have to use the same password again while still maintaining security.

    12 Ways To Make Your Blog Posts More Credible: Anyone can start a blog, but how do you set yourself up as an authority on your topic? Darren Rowse offers some at-times surprising advice on establishing yourself as a guru.

    Blogosphere Trends+ Writing Great How To Posts: How-To posts and videos are good for your readers and good for you. Better still, they apply to any and all industries. Here’s a look at bloggers using this week’s top stories to fuel their how-to posts.

    If Your Company Went Out of Business, Would Anyone Notice? Bill Taylor of the Harvard Business Review addresses the mortality of business in tough economics times and discusses three ways companies can establish meaning and value, including forming unique relationships with customers.

    Why Twitter’s New Ads Are Ingenious: Mashable CEO Pete Cashmore talks about Twitter’s new “Promoted Trends” ads and why they will help Twitter grow without filling your news feed with unwanted ads.

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  6. Social Media for Small Business presentation slides

    We had a great time presenting at the SCORE Social Media for Small Business seminar last week. With 135 inquiring minds in the room, we saw a lot of business owners and non-profits getting it – social media works! Here are the slides from our presentation.

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  7. State of Social Media in Corpus Christi

    As we prepared for our first conference last November, we recorded local user statistics for a handful of the most popular social networking sites. Out of curiosity, we pulled the same statistics late last month – only six months later. Even we were surprised with the growth and diversity in those participating in social media. But we knew we couldn’t keep all this information to ourselves. So we produced a special report: The State of Social Media in Corpus Christi.

    State of Social Media in Corpus Christi

    Click here to download your copy.

    Inside, you’ll find charts showing the rise in participation in social networking sites over the past six months, how much of the Corpus Christi area population is participating, which sites capture older demographics, which the college-educated prefer, and which networking sites singles prefer.

    You’ll also hear from local business leaders about their thoughts and experiences with social media. And we also included case studies on a handful of local businesses that stand out as models of what successful social media marketing looks like.

    We hope this report is a great resource for you to learn more about the state of social media in our market. We see the current state of social media in Corpus Christi as one of expansive growth and opportunity.

    Technologically, we are a city moving forward.

    Download your copy now.

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  8. Twitter: Your Personal Research Assistant

    Today, we continue our series highlighting some of our favorite uses of Twitter. (Last week, we shared some tips on using the Advanced Search tool.)

    Do you ever wish you had a personal assistant that could research and answer the multitude of questions you face each day? Now you can – without spending a penny. If you’ll invest a small of amount of time and thoughtfulness building your Twitter profile and network, it can do this for you.

    Curious? Here are some examples:

    Last Saturday, local attorney Ralph Perez posted a tweet asking for suggestions on colleges to take his daughter to visit this summer.

    RalphP Twitter Post

    In just a few minutes, he had several replies.

    Twitter Reply 1

    Twitter Reply 2

    Twitter Reply 3

    The same day, Michael Hyatt, CEO of Thomas Nelson Publishers, posted this question:

    Hyatt Twitter Post

    And here’s a sampling of the replies he received:

    Picture 10

    Picture 11

    Picture 12

    Twitter Reply MH 3

    Twitter Reply MH 1

    And you can even take your research one step further and learn from other people’s questions. Let’s say you see another user post a question asking for book recommendations. By searching for @ replies, you can see how other users replied to the question.

    We’ll try a live example.

    KK Twitter Post

    Above is a message I posted this morning as I was writing this post. You can go to search.twitter.com and enter @kkinnison to see all of the replies from my post. (Don’t forget the @ symbol. It’s how you designate a reply on Twitter.)

    Have you ever used Twitter to crowd-source an answer to a question? Comment below and tell us about it.

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  9. Twitter: Who Cares?

    While I was attending a luncheon last weekend, a good friend turned and asked me, “Did you hear that Twitter is going away?” She continued with some statistics about how the usage numbers on Twitter are dropping as proof that the service was going to disappear “like MySpace.” And at my table, some very successful professional women chimed in with agreement. “I just don’t understand why people want to talk about random things.” “Who cares where someone is?” “I don’t have time.”

    So I asked how many of them had attended a Chamber breakfast recently. Most said they had. I asked how a relationship with a new contact usually began. “With general conversation,” they said. Like the fabulous new restaurant they tried for dinner last night. Or how beautiful the weather is. Or how they both have teenage daughters. Seemingly random things that build the foundation for relationships. Hmmm. Sound familiar?

    Then I asked if they would love to be able to walk into that breakfast and know exactly which ten people were likely to be interested in their services. “Of course,” they agreed.

    “Welcome to Twitter,” I said.

    This lunchtime exchange was very similar to most conversations I’ve had with tenured professionals or business owners. They’ve heard about the buzz surrounding Twitter, but know very little about its usefulness – particularly for business. So we thought we’d offer a weekly series on the opportunities Twitter presents. We won’t deluge you with a mile-long list, but we will share one simple concept or feature each week.

    My all-time favorite: the advanced search.Advanced Twitter Search

    Are you a hairdresser looking for new clients? Or a furniture store looking to sell mattresses? Or a jewelry store?

    What if you could know exactly which people in your area are complaining about their hair? Or that they can’t sleep? Or looking for a gift for their wife’s birthday?

    You can.

    Start by entering some of the key words related to the problem you’re trying to solve. Then enter your zip code in the “Near this place” field and adjust the radius distance to your liking.  Then just click search.

    It may take a few experiments to find a combination of words that generates the pool of tweets you’re looking for.  But once you figure out an effective search, you can subscribe to the feed for your search – meaning that any tweets matching that search criteria will be automatically delivered to your reader as they happen. You now have a steady stream of potential customers alerting you to their presence each day.

    Some businesses take an indirect approach and follow those potential customers, chatting about general topics to build a relationship. Others take a more direct approach and reply with a tweet referencing their solution – and maybe even a discount or special offer. Again, experimentation may be needed to determine which approach generates the best results.

    But where else can you identify the specific people that have a need for the solution you offer? All in real-time and at no cost. That’s a powerful marketing tool if I’ve ever seen one.

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