1. HOW TO: Get More Facebook Fans

    On our Facebook fan page poll the other week, we asked you folks what you’d like to learn more about, what your current challenges are in social media. We had a lot of people saying they wanted to learn how to get more Facebook fans, so we’ve collected a slew of articles here for you that either share stories of how a company got so many fans or give some concrete, proven directions when it comes to getting more people to click that “like” button.

    It’s important to remember that getting more fans isn’t the point of social media. It’s a necessary part of it. You want the right fans, and you want to engage them in the right way. A large part of getting more fans is to have a solid, well-kept, helpful, interesting Facebook page. So never sacrifice quality of content for numbers. Everybody’s gotta start somewhere.

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    Oh yeah, two notes. Firstly, there are a lot of people out there telling you that you can buy more Facebook fans from them. It’s ridiculous, and don’t do it. Unless of course you’re hiring on a professional, reputable company who is helping you build a social media strategy. Otherwise, stick to doing social media well. It’ll pay off.

    Secondly, a couple of these first articles are old (the dinosaur ages of 2009 and 2010). This isn’t because we’re unhip–hey, we read Slate–but because the trouble of getting more fans has been around since pages were introduced. So some of the information is outdated, but know we chose these articles because they are still useful, and the tips are still relevant/still hold. And there you doubted us for a second.

    How To Develop A Facebook Page That Attracts Millions. Now this article doesn’t actually tell you how to get a million fans (and for a small business, we’re not sure that’s what you’re aiming for). Aaaaand it’s also from 2009, but that shouldn’t deter you. Even if it is one of those articles telling you what a facebook fan page is, we checked through all 10 tips and all 10 tips still hold. Call it goin’ retro. It works.

    21 Creative Ways To Increase Your Facebook Fan Base. Quick tips: use video, cross-post to other social media outlets, print (people still walk around in the real world from time to time).

    How To Get Facebook Fans: The Easy Way and the Hard Way. This article focuses on Facebook advertising and why it’s a route worth taking. From January 2011.

    9 Best Ways to Increase Facebook Fans. Some additional, more current ideas on some solid, proven methods of getting more fans.There’s some overlap, but call it reinforcement.

    The Top 5 Ways to Stand Out On Facebook. This one is less directly focused on getting more fans, but talks about how to be a good brand on Facebook. You do that, and people will like you, link to you, and trust us, you’ll see the fan count rise.

    image courtesy www.bulklikes.com

     

     

     

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  2. Neovia Solutions on Tech in Twenty Podcast

    The awesome crew over at the Tech in Twenty podcast asked Holly to appear on this week’s show. Jennifer Navarrete and Luis Sandoval Jr., our social media brethren (and Holly’s mentors), run a great live podcast every Thursday evening at 8 p.m. (CST) that covers the latest in tech news and gadgetry. Check out this week’s episode, featuring Holly discussing strategy, agility, and how to overcome challenges in social media. You might also want to subscribe to Tech in Twenty in iTunes.

    Thanks again to Tech in Twenty for having us!

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  3. Neovia Social Media Podcast: Filtering the Noise

    This week we discuss our most least favorite thing to hear about social media: “I don’t care what you ate for lunch.” Which takes multiple forms, such as “I don’t care where you’re eating lunch.” So Kendra and I discuss signal versus noise in the social media sphere, including why you should care, and for lack of better way of saying it, how you can care efficiently. We discuss the various ways you can use filters in Facebook, Twitter, location-based applications like Foursquare, and feed readers. And what’s making us happy this week? Believe it or not, reading materials.

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  4. [VIDEO] How To: Schedule Fan Page Updates Using Hootsuite

    HootSuite is a wonderful application that allows you to update and manage multiple social media accounts all in one place. It does a lot of neat tricks, but our favorite has to be allowing us to schedule updates to our Facebook fan page. Once you’ve linked your Facebook account and fan pages, you’re ready to try this. Watch our simple how-to video below to see how you can save time by scheduling all of your updates to Facebook in one sitting. Another plus: You get the consistency of a regularly updated fan page without worrying about remembering to post every day.

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  5. [VIDEO] How To: Optimize Your Facebook Links

    Posting links to your website or blog on Facebook is a great way to drive traffic, but you may not be getting the most out of your Facebook links. There are a lot of little things you probably don’t know that you can change about the way you’re posting. Hopefully, this quick little how-to video will help.

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  6. Social Media for Small Business presentation slides

    We had a great time presenting at the SCORE Social Media for Small Business seminar last week. With 135 inquiring minds in the room, we saw a lot of business owners and non-profits getting it – social media works! Here are the slides from our presentation.

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  7. Five elements of a successful Facebook fan page

    We love the Starbucks fan page. Firing on all cylinders!

    We love the Starbucks fan page. Firing on all cylinders!

    We challenged our Facebook fans to ask us the social media question they’d been holding back, and a couple of our favorite conference participants responded with this: “What are the top five elements of a successful fan page?”

    Being a fan of the immediate nature of social media, I wanted to respond immediately, but I realized that this would take a little more than an off-the-cuff response of Facebook applications and tools. And I didn’t want to refer our fans to the library of articles written about this either. So, here’s what we think the most important elements of a successful Facebook fan page are.

    It has a goal – and it accomplishes it.
    What ultimately determines whether or not a Facebook fan page (or any other social media effort, for that matter) is successful is whether or not it accomplishes what you want it to. That assumes, of course, that you had a goal when you created it. Too often we see businesses with a Facebook “presence” by having a fan page, but they aren’t really sure why they have it. “Everybody else has one” seems to be the answer. They know they need to be participating in social media, but they aren’t sure why.

    So, what is the goal of your fan page? Do you want to bring in more foot traffic to your store front? Do you want more visitors to your website? Do you want to simply get more people to know that you exist? Your goal will determine how you use your fan page.

    If you’re trying to increase brand awareness, then you need a lot of fans and a lot of content. If you’re trying to bring in more foot traffic to a physical location, you need to show lots of pictures of your products and push out information about specials and sales. If you want more website traffic, you need to include links to your site and entice people to click.

    These are oversimplified and of the most basic strategies, but you get the idea: have a goal, build your fan page around that goal. Don’t waste your time with social media; use it to build your business.

    It combines automation and interaction.
    There are lots of great applications out there that will let you post to your fan page automatically, without ever stepping a digital foot onto Facebook. Lots of our clients love this. No one wants to post a blog, then go to Facebook and post it there, then go to Twitter and post it there, then… etc. We preach efficiency as a company – as small business owners ourselves we know how important time is.

    At the same time, nothing gets my goat more than posting something on a fan page and getting absolutely no response from the administrator or business owner, etc. Facebook, Twitter, or any other social media effort is defined to the end user as a social place – a place where they expect (and demand) interaction from the business, organization or brand. That’s why they are on your fan page in the first place. Never forget that.

    It’s not a dead end.
    Your Facebook fan page might very well be your only “website.” And that’s fine. Major brands are beginning to go out on a limb and make social sites their corporate websites. But it cannot be the end. What’s the point if the fan (i.e., potential customer) doesn’t move on to your store front, the phone, an email, or your website?

    Remember your goal: Based on your goal in having the fan page, what is the next step you want the fan to take? Be sure to provide the information for taking that step prominently. Make sure the info tab is completely filled out. Post maps, directions, phone numbers, and website information. Kendra and I include our personal cell phone numbers. We want your call.

    It has personality.
    The fun of social media is getting to show that your organization, business, or brand has a human side. No one wants to read ad copy. No one wants to read lifeless, monotone sentences. Think about where you are: Your fan page updates are smack in the middle of someone’s news feed. You’re sandwiched between the photos of someone’s nieces and an event invitation to a holiday party. And you think some ad copy is going to win you their notice?

    Our clients sometimes have problems with this. They are used to writing that way. They don’t know where to start. We tell them to get a cup of coffee, grab an understanding (and patient) friend, and talk to them. Or at least imagine that’s what you’re doing. Now, write that down. Your fans don’t want to hear your sales pitch, nor do they need it to purchase. In social media, the conversation is the sell.

    It’s consistent.
    You’ve probably heard the phrase “content is king.” Well, in this day and age in social media, I’m of the mind that consistency is king. In traditional advertising, it’s called frequency. In branding, it’s called top of mind awareness. In social media, it’s consistency. And it is so critical to social media success, that we won’t take a client who can’t commit to consistency. Because we know it can’t succeed.

    Consistency trains your fans to expect certain things from you: a blog post three times a week, a Facebook posting every morning at 9 a.m. when they’re getting to work, a daily special tweeted at that critical lunch decision hour. And if you stop, they’ll be angry. Or worse – they’ll forget about you.

    Consistency breeds loyalty, and loyalty breeds true fans. There’s not an app for that.

    Mashable has written the preeminent article on what makes a fan page successful. We urge you to check it out.

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