1. Neovia Social Media Podcast: Creating a Social Media Team

    We ran across a few blog posts this week about how to create a social media team within your organization. Of course, we had to add fuel to that fire. In this podcast, we discuss who should be on your team, what exactly your team should be doing, and how that team interacts with the rest of the organization (hint: a lot!). Check out our chart below that illustrates the structure and flow of a social media team.

    Making us happy this week? Kendra loves up on some strategy, and Holly hearts ScreenFlow.

    [LISTEN]

    Listen here:

    Pop-up window: Listen to this episode
    Download: Download this episode (right click and save)
    iTunes: Subscribe in iTunes

    Share

  2. Social Medial Roundup 11.18.10: A Picture is Worth a Thousand Words


    With the advent of Facebook, a subculture has been carefully crafted, one in which lives are lived and quickly documented for all of the world to witness.  I’m talking photos.

    As humans, we’re visual creatures, taking the world in through our baby blues in order to process it in our own way.  Therefore, it’s critically important that social media offers us enough visual stimulation to stay interested and ever ready to assimilate knew information.  Business owners listen up!  If you want your consumers to connect with your brand, don’t be stingy with the camera.

    From beautiful still life portraits shot and edited on sites like Picnik to on the go pictures taken with your iPhone, photography is yet another tool that makes our social media space that much more appealing.

    If you’re looking to spruce up your blog, fill up your photo album on your Fan page or offer your Twitter followers behind the scenes pics of your smoothly run business, then check out the following articles and get snap happy!

    And remember to visit us here every Friday at the Neovia Solutions Blog to read the latest and greatest in social media.

    Don’t Be Camera Shy

    iPhotography: 10 Pro Tips for Snapping Perfect Perfect iPhone Photos Good news for all of us photography novices: your iPhone can be your portal to perfect pictures.  This article gives tips and tricks to making your iPhone photos look professional.  Be sure to check out the apps recommended by pro iPhone photographers.

    Flickr Invites Users to Find Their Facebook Friends You’ll need a place to store all of your newly snapped photos so why not try a site that will not only take care of your storing needs but connects you to a network of budding photographers like yourself?  Flickr is now suggesting “people you may know” to their users, a function that keeps people connected and increases photo sharing capabilities.

    Stipple Secures $2 Million to Build Photo Tagging Tools for Publishers Where there’s photo taking, there’s photo tagging.  Read up on a start up company’s desire to allow publishers to tag people and products in photos on their sites.  This could mean big things (and revenue) for brands of all kinds!

    Picture This Need to know where to find photos if you don’t have time to take them yourself?  Want to learn a little more about copyright laws when it comes to photo use?  Want links to great photo editing sites? Then please read this article by Scott Monty and tell me how psyched you are to get started!

    Photo Credit:

    Image: Michal Marcol / FreeDigitalPhotos.net

    http://www.allfacebook.com/facebook-parents-truste-2010-10?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+allfacebook+%28Facebook+Blog%29&utm_content=Google+Reader
    Share

  3. Mired Down in Execution: Surviving Long-Term Goals

    I was sitting in an entrepreneurship conference a few weeks ago, when it felt like someone shined a great big spotlight on me. The speaker was talking about setting goals, something near and dear to my entrepreneurial heart, and he said something unexpected: he didn’t meet any of his goals. Not at year one, not at year five, not even at year ten. But just a few years later, he was talking to hundreds of thousands of people every day, on hundreds of radio stations, through millions of copies of his best-selling books.

    What difference does it make if you don’t hit your goals if you end up exceeding your wildest expectations
    , I wondered.

    I’ve been a full-time entrepreneur for only 9 months, less than a year, but I’ve already experienced the dejection and frustration that accompanies building something of out of thin air. I’ve surrounded myself with other entrepreneurs and small business owners, and we spend a lot of time talking each other down from the edge and up from the dark and scary valleys that follow the joyful peaks. No one told me entrepreneurship would be such an emotional roller coaster. But that’s another blog post.

    What I realized in that instant I had to jot down immediately, before it was lost:

    “You can’t see what your goals will turn into when you’re in the middle of executing them. Don’t stop. You might not hit them when you thought you would. You will hit them if you keep working at them, though.”

    Life and business ownership have taught me two immutable truths. One, human potential is immeasurable when you believe in yourself. Two, it’s amazing what you can accomplish when you put your head down, your blinders on, and do the work.

    When I start to feel like the road is too long, the goals too grand, the distance too large, I remind myself of those truths.

    Keep Your Head Down

    When I start to feel dejected, it’s generally because I’ve stopped working, picked my head up, and have started looking around, measuring how far I have left to go. There are times I pick my head up, and am pleasantly surprised. But more and more often, as my business straddles Infancy and Adolescence, I’m frustrated. If you’re not where you want to be, don’t spend time agonizing over it. It just means you have more work to do. Put your head back down and keep going.

    Keep Your Blinders On

    Distractions are a sure-fire way to drag out accomplishments. Distractions for entrepreneurs usually come in two forms: new ideas and other business owners. Even before I started my business, I kept a journal for all my business ideas. I have logo designs and floor plans for one, a financial plan and business model for another. I have names and trademarks and domains registered. I can’t even bake cookies without wondering if there’s a business model somewhere in it. I allow myself to put in the journal, and that’s it. If it’s good today, it will be good tomorrow. One business is enough for now.

    Worse, though, is looking around and seeing other business owners passing you by. Why is their business going so smooth? How did they get all those clients? Why aren’t they having Problem X like I am? Worrying about that stuff is like going to the gym and giving up because some dude is bench-pressing a small person while you’re struggling with 5 lb. dumb bells. Every body is built differently, and businesses are no different. Consistency, smart effort, and time invested are necessary in both. As my fiance (also a business owner) reminds me, if it were easy then everyone would do it.

    Besides, you never know what’s really going on in someone else’s business. Just stay focused on your own work.

    Do the Work

    If your head is down and your blinders are on, there’s only one thing left to do: work. And god knows, if you own a business, you’ve got plenty of it to do. Don’t get discouraged, just keep working. Work on your processes, work on your work flow. Work on your brand values, work on your marketing. Work on perfecting your product or service, work on perfecting your employees. Work on your website, your offices, your computer and filing systems.

    Work on every little thing that is part of your business and what makes it operate at the highest level of efficiency and efficacy. Find your weaknesses and then find the solutions. Find your strengths and then elevate them. Do the work that matters, and do it with gusto. Renew your passion daily by remembering what you are responsible for (employees, customers, culture, a product), and why you aren’t sitting in cubicle content with clocking in and clocking out.

    Believe Know That You Will Achieve Your Goals

    Every now and then, I’ll catch myself wondering if I am naive. If I have set goals that are absolutely ridiculous. If I’m stupid for aspiring to have the kind of business I’m trying to build. Sometimes, I can’t even see the road between here and that business.

    Stop.

    That kind of thinking is useless. I’m not actually going to give up or stop trying, otherwise I would’ve done it by now. Entrepreneurship is too good, my vision too sweet, what I’ve already built a promise of what’s to come. That kind of thinking will only distract me from what I’m going to do anyway.

    Listening to that speaker talk about how he missed his goals, year after year, only to achieve something greater made me realize that when we’re mired down in the doing, in the execution of our goals, it can feel a little more like drowning than swimming. When I feel like I’m floundering, I remind myself that I’m actually moving forward. All I need to do is continue moving forward.

    And who knows? You might just exceed your own expectations one day.

    [YOU MIGHT ALSO LIKE]

    Make Time to Work on Your Business
    Neovia Social Media Podcast: Social Media as Magnifying Glass
    The Quick & Dirty Guide to Social Media

    Share

  4. Social Media Roundup 11.12.10: Email, The New Frontier

    The new frontier of email in social media.Email, it’s easy, no?  Send out a few lines and a picture attachment and all of a sudden Aunt Susie and Uncle Bill feel as if they actually attended little Timmy’s soccer game.  As far as growing familial relationships is concerned, email is the go to platform, especially if your relatives aren’t up to speed on Facebook yet.

    But interestingly enough, email also plays an important role when carefully crafting budding business relationships.  People take you seriously when they receive an email campaign that is well thought out, organized and is easy on the eyes, so to speak.  And there are plenty of ways to achieve these types of results in the new frontier of email correspondence.

    Find out what you need to be doing to make your business emails dazzle your current and potential clients in the following articles.  And be sure to visit us every Friday for our Social Media Roundup!

    Conquering the New Frontier of Email Correspondence

    How to Identify Brand Loyalists on Your Email List This author notes that there are three types of people who receive your emails: those that love you, those that like you, and those that are sticking around just because they can.  Find out how to identify those loyal to your brand in order to craft emails to their liking.

    5 Ways to Turn Email Newsletters into Valuable Customer Insights You may think sending out an email newsletter to clients is a piece of cake but you can move beyond the “simply press send” mentality and learn new ways to test how well your message is being received.

    Why and How you Should be Using Triggered Email, Part 1 Sending out targeted emails to a specific consumer at a specific time has been proven to be more effective then sending out broadcast emails.  Learn how to use this tool to become an email rock star!

    Online Advertising: How to do it Right Email plays an important role in your overall online marketing strategy.  Learn what a “solo” email is and how it can be effective.

    Photo Credit:

    Image: jscreationzs / FreeDigitalPhotos.net

    http://www.allfacebook.com/facebook-parents-truste-2010-10?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+allfacebook+%28Facebook+Blog%29&utm_content=Google+Reader
    Share

  5. Neovia Social Media Podcast: Social Media As Magnifying Glass

    Inspired by a client experience and an article by The Brand Builder, this week Holly and Kendra discuss how social media becomes a magnifying glass for your business. If you care about your customers, employees, and industry, it will show in your social media efforts. If, however, you don’t “give an eff” as Gary Vaynerchuk might say (although rather more colorfully than we have), that will show as well. Without caring and without passion, your social media efforts will never achieve the kind of success they would with it. We explore 3 tell-tale signs that show you’re afflicted with lack of caring in your social efforts.

    And, making us happy this week, is a lack of political ads as well as business epiphanies. You’ll have to listen to find out the rest.

    [STUFF WE MENTIONED]

    Care or Die: Because customer loyalty isn’t really rocket science
    TheBrandBuilder, @thebrandbuilder
    Gary Vaynerchuk, @garyvee
    @starbucks
    @pepsi
    Dave Ramsey
    Entreleadership
    Penultimate App for iPad
    BoxWave Stylus

    [LISTEN]

    Listen here:

    Pop-up window: Listen to this episode
    Download: Download this episode (right click and save)
    iTunes: Subscribe in iTunes

    Share

  6. Social Media Roundup 11.5.10: Let the Online World Work for You, Not Against You

    Most people don’t question the necessity of social media in their every day lives but there are a few that are hankering for the days of family game night rather than succumbing to a riveting game of Farmville.  And this is understandable.  There are times when the online world seems vacuous or sometimes even intimidating and many would-be users are too scared to enter a space where faux paxs  are not only witnessed by millions but are never, ever forgotten.  Checkers by comparison is smooth sailing.

    But have hope.  Social media doesn’t have to consume your life if you don’t let it and can be very beneficial for your business and also for your family relationships and friendships.  Would any of us be privy to the fact that our best friend from preschool is getting her second Masters degree in neuroscience if it weren’t for Facebook?  Probably not.

    Let social media work for you, not against you.  Check out the links below to reignite your love for all things online and print out a copy for Aunt Mary who thinks your laptop is a giant adding machine while you’re at it.

    Reignite Your Love for Social Media

    Engage or Die: The Future of Social Media? Think social media is not for you?  Well, according to this video, social media is for everybody!  Learn how engaging online is important for local businesses and how social constructs are ever evolving.


    The Future of Social Media is Real
    This author makes an interesting point: once the social media hype dies down a new future will unfold, one where online socialization will greater enforce our face to face engagements.

    Donate Your Status to Show Support for the Iraq and Afghanistan Veterans of the U.S. Think Facebook is nothing but a brain drain?  For Veteran’s Day, the social networking site is offering a special app that will allow you to turn over your status update to become part of an “online” march to support those who have fought for our country.  It’s not all about Mafia Wars.  Promise.

    Facebook Encourages Americans to Vote Facebook helps you remember to do things in your day to day life, like voting.  If that’s not helpful and absolutely necessary then I don’t know what is.

    Photo Credit:

    Image: graur codrin / FreeDigitalPhotos.net

    http://www.allfacebook.com/facebook-parents-truste-2010-10?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+allfacebook+%28Facebook+Blog%29&utm_content=Google+Reader
    Share

  7. Neovia Social Media Podcast: Consistency is the Secret Sauce

    This week we discuss consistency, routine and schedules, and how important they are when it comes to your social media strategy. Kendra starts off this week thrown off her workout schedule and notices how it messes everything else up. We see a lot of parallels between the things we do in our personal lives with routines, and in our social media lives as well. We discuss the importance of consistency, what consistency looks like, and how individuals and businesses can create some structure and routine around their social media presences.

    As to what’s making us happy this week, it’s hands down (no pun intended) the Penultimate app for iPad and the BoxWave Stylus. We’re handwriting our notes digitally and loving every second of it.

    [STUFF WE MENTIONED]

    Gary Vaynerchuk, @garyvee
    Tim Ferris, the Four-Hour Work Week
    Seth Godin
    BlogWorld
    Scott Stratten, @unmarketing, UnMarketing book
    Our interns
    [VIDEO] How To: Schedule Fan Page Updates in Hootsuite (from our blog)
    Penultimate App for iPad
    BoxWave Stylus
    Evernote
    Go Paperless and Keep the Handwriting (Kendra’s blog post)

    [LISTEN]

    Listen here:

    Pop-up window: Listen to this episode
    Download: Download this episode (right click and save)
    iTunes: Subscribe in iTunes

    Share

  8. A Fan Page Isn’t a Strategy

    “You guys do fan pages, right?”

    Errrrr… Yes, BUT…

    We get that question quite a lot. It’s probably the number one reason a business considers working with us. They need a fan page. And odds are, they probably do. I’ve run into exactly one business that wouldn’t benefit from a solid Facebook presence.

    But here’s the catch – I said solid Facebook presence.

    What’s the Point?

    I like to ask that person why they want a fan page. The answers are usually “[insert young relative] said I needed one” or “our competition has one.” Sometimes all I get is a shrug.

    What’s the right answer to that question? To increase brand awareness. To drive foot traffic to our store location. To increase sales. To increase website traffic. Basically, anything that would inform some kind of strategy or intention for use.

    Having a Facebook fan page and thinking you’ve got this social media thing licked is a bit like hanging the sign on the store and saying you’re done with advertising. It’s going to take a little more than that to actually have an impact on your business with social media.

    We decided a long time ago that we weren’t going to build someone a fan page unless they let us do a strategy for them first. Here’s what we know: a fan page is nothing but an outpost for really great content. And where does content come from? Where does it lead? What do you want people to do after they’ve liked your fan page. These are the questions you should be asking yourself.

    The Marketing Funnel

    Here’s a drawing I do probably about two-to-five times a week (depending on how many clients I’m meeting with):

    It’s a marketing funnel (albeit a crude and over-simplified one). The idea is that no matter where in your marketing funnel a potential customer drops in (Facebook fan page, e-newsletter sign-up, Twitter), it all flows downhill toward your objective (the action you want them to take).

    Walk Them Down the Funnel

    Someone comes to a free seminar you hosted recently, which included a handout they take home with them. It includes a link to your Facebook fan page, and they like your fan page so they can be invited to your next free seminar. The fan page posts a status update later that week encouraging people to sign up for the monthly e-newsletter, which includes specials and coupons. They sign up for the e-newsletter and receive a 20 percent off coupon if they come into the store during November. That’s walking them down the marketing funnel (although, in retrospect, I would’ve collected their email address at the front door of that free seminar!).

    Think About This

    How could you have done that without a strategy that comprehends all of your digital and traditional marketing efforts?

    Facebook doesn’t do that for you. It merely provides a step down the marketing funnel toward your ultimate goal.

    A fan page isn’t a strategy. It’s a tool. How are you going to use that tool to get your potential customers to take action?

    [YOU MIGHT ALSO LIKE]

    How To: Block Facebook Event Invitations

    How To: Schedule Fan Page Updates in Hootsuite

    4 Mistakes You’re Making With Your Facebook Fan Page

    How To: Optimize Your Facebook Links

    Share